Thank you for shopping at XXOO.HK ! We strive to ensure that your order is delivered promptly and safely. Please review our shipping policy for details on shipping times, rates, and procedures.

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has been shipped.
Shipping charges for your order will be calculated and displayed at checkout.

Once your order has shipped, you will receive an email with your tracking number, which you can use to follow the status of your delivery.
If you have not received your order within the estimated delivery time, please contact us at xxoo.hk@gmail.com with your order number, and we will be happy to assist you.

If your package arrives damaged, please save all packaging materials and contact us immediately at xxoo.hk@gmail.com.com with your order number and photos of the damage.

If you have any questions about our shipping policy, feel free to reach out to us at xxoo.hk@gmail.com.com   We’re here to help!